Event

Customer relations and market research exhibition

Customer relations and market research exhibition

10.04.2018 > 12.04.2018

Deze beurs biedt een uniek Europees perspectief op klantenbeheer- en relaties. Het groeiend aantal exposanten presenteert baanbrekende innovaties, technologieën en best practices voor relatiebeheer in de breedste zin van het woord.

Prijs

Gratis

Programma

10.04.2018

09.30u – 10.30u

Emotion at the centre of the customer experience and the employee experience: what challenges do businesses face in the age of artificial intelligence?

14.00u – 15.00u

Self care: the latest customer self-care tools

16.30u – 17.30u

The role of chatbots in the customer experience

11.04.2018

09.30u – 10.30u

Turning customer feedback to you advantage

15.15u – 16.15u

Enhancing the face-to-face customer experience

12.04.2018

09.30u – 10.30u

The new capabilities given to customer-facing employees

14.00u – 15.00u

Voice and video: new ways to enhance customer relations

Meer informatie